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Month: July 2018

Association for Talent Development

Why Communication Breaks Down

Posted on July 2, 2018May 14, 2018

Imagine your boss sent you an email that read: “Stu’s bill is two months overdue. It’s time to get tough and get prompt payment.” What did your boss mean by “get tough?” Should you call Stu to request payment? Should you send Stu a letter via U.S. mail appealing to his credit reputation? Should you […]

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