Association for Talent Development

Run Interference For

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Interrupt and voice your opinion often, tell others how they should feel, do not listen, do not ask many questions, repeat yourself, and add a few unrelated comments. This list describes how not to promote discussion.An effective facilitator of an interactive meeting is aware of making absolute assumptions like “What’s bothering you?” versus “You seem […]

quality digest

Suppliers, This Message Is for You

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Suppliers, before you read any further, I need you to do some self-introspection by answering yes or no to this question: Are you paying attention? Now let me clarify. Often, I present a topic called “Demand” at ASQ and APICS meetings. At one of those meetings, a member said to me that he is “very […]