Association for Talent Development

Stop

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Everyone is different. Even within your own culture, you are the only person with your exact outlook on life. Think of someone whose differences are hard for you to accept. What makes that person different? Think about the things that irritate you about that person. Now shift your thought. Imagine you are in that person’s […]

Association for Talent Development

Run Interference For

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Interrupt and voice your opinion often, tell others how they should feel, do not listen, do not ask many questions, repeat yourself, and add a few unrelated comments. This list describes how not to promote discussion. An effective facilitator of an interactive meeting is aware of making absolute assumptions like “What’s bothering you?” versus “You […]

Association for Talent Development

What Is Your Response?

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In Part 6 of my leadership blog series, let’s determine the response you would take in each performance appraisal situation. While you are conducting a performance appraisal interview with a new employee, she mentions having difficulty mastering a certain skill. Tell her that you are not surprised because others have had difficulty, but you wonder […]

Association for Talent Development

You Do Not Fire a Difficult Person

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Most people can share a story about a difficult person at work. These people generally fit into several categories, such as Hostile-Aggressive, Complainer, Silent-Unresponsive, Super-Agreeable, Negativist, Know-it-All Expert, and Indecisive. A Hostile-Aggressive person tries to bully and overwhelm others, making cutting remarks and throwing tantrums. A Complainer gripes incessantly, but never tries to do anything […]

quality digest

The Microeconomics of Human Capital

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Are you doing the same thing over and over again and expecting different results? Albert Einstein calls that insanity. Nearly five years have passed since the economic downturn, with one lasting result: We are operating with fewer workers—and it may be our insanity that caused it. Let’s run the numbers…  Did your company reduce workers […]